Prepaid Cards | My ePrepaid | Balance Inquiry

Balance Inquiry

Check your card balance real-time through the following channels:

I. Online Banking

  1. From the home page, click on the "Inquire your Prepaid Card balance" under "Personal Login"
  2. Enter your 16-digit My ePrepaid MasterCard® number and press "Submit"

II. Mobile Phone (SMS)

  1. Key-in BALEC < space > < your 16-digit My ePrepaid MasterCard® card number >
    Ex: BALEC 5264914501038393
  2. Send to 2274 for GLOBE and TM subscribers
  3. Your My ePrepaid MasterCard balance will be sent to you via SMS

    Note: SMS charges of P2.50 apply

III. 24/7 BPI Hotline 89-100

  1. Dial 89-100 (+63-2-89-10000 for international calls)
  2. Press 4 for My ePrepaid MasterCard®.
  3. Press 1 to inquire for the balance of your card
  4. Key-in your 16-digit My ePrepaid MasterCard® number


About the Product


How to Apply

How to Load

How to Use Online and Instore

How to Renew/ Replace
Balance Inquiry

Card Fees and Charges