Prepaid Cards | My ePrepaid Cards | Balance Inquiry

Balance Inquiry

Check your card balance real-time through the following channels:

I. 24/7 BPI Hotline 89-100
  1. Dial 89-100 (+63-2-89-10000 for international calls)
  2. Press 4 for BPI Express Cash.
  3. Press 1 to inquire for the balance of your card
  4. Key-in your 16-digit My ePrepaid MasterCard® number

II. Mobile Phone (SMS)
  1. Key-in BALEC <space> <your 16-digit
    My ePrepaid MasterCard® number>

    Ex: BALEC 5264914501234567
  2. Send to 2274 for GLOBE and TM subscribers
    or Send to 3274 for SMART and TALK 'N TEXT subscribers
  3. Your My ePrepaid MasterCard® balance will be sent to you via SMS

Note: SMS charges of P2.50 apply




About My ePrepaid Cards

How to Apply
How to Load your
My ePrepaid Cards
How to Use Online & in Stores
Lost/Stolen and Damaged cards
Expired Cards
Balance Inquiry
My ePrepaid and BPI Electronic Channels
Card Fees and Charges