Mobile Banking

 

Bank with your cellphone, wherever you are, whenever you want! Get unequaled banking flexibility and experience banking freedom whenever you're on-the-go.

         
 
Basics
Express Mobile
Banking

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How to Register
How to Use
FAQ about Express Mobile Banking

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    Instruction: Click on the question to view the answer.

  1. Q: What is Internet-based Mobile Banking?


  2. Q: How do I register in BPI Express Mobile?


  3. Q: How do I activate my "Transfer to Anyone" facility?


  4. Q: Is "Transfer to Anyone" immediately activated?


  5. Q: How do I "Transfer to Anyone"?


  6. Q: I would like to view my other accounts in Express Mobile. What should I do?


  7. Q: I would like to remove some of my accounts in Express Mobile. What should I do?


  8. Q: What should I do to delete my Transfer to Anyone facility?


  9. Q: I lost my cellphone, what should I do?


  10. Q: I keyed-in the correct user ID and password but I have been getting the error message: "You entered an invalid user id/password". What is wrong?


  11. Q: I keep on receiving the error message that my SMS download link has expired. How can I prevent this?


  12. Q: I accidentally deleted my Internet-Based Mobile Banking (BPI icon) on my phone. What should I do?


  13. Q: Can the applet be downloaded on my iPhone / Android Phone?


  14. Q: Where can I get my Activation Code?


  15. Q: Can I use my iPod Touch/iPad to run the BPI Express Mobile app?


  16. Q: I tried to download the link sent via SMS on my Blackberry and it was successful but when I tried to log-in, I received the error "401 A connection error was detected while we were processing your request. Please check your signal strength and phone Internet settings and try again. If problem persists, please contact your telecommunications provider or 89-100."

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