PRIVACY POLICY

Because your security is our prime concern, you are assured that at BPI, we are continually implementing measures to ensure the safety of your Internet banking transactions done via BPI Express Online.

BPI adheres to the best security practices by using different tools, methods, and processes to protect our customer's account information and banking transactions:

• We employ security products, such as intrusion detection system and firewalls, and other internal controls which are meant to safeguard, physically and logically, all our servers and information systems, including the data stored in these systems.

• Access to all of BPI's websites (BPI Express Online, BPI Expresslink, and BPI Trade) are secured using Verisign's Security Certificate which enables SSL for end-to-end encryption and you to verify the authenticity of our sites.

• Certain transactions involving third parties -- Bills Payment for credit cards and loans and all third party funds transfers require your signature on the enrollment form submitted to us for verification. With this policy, you are assured that BPI will honor requests only for payments/transfers to those you specifically signed for.


LEGAL


1. ACCESS TO INTERNET BANKING SERVICES

1.1 BPI shall provide instructions on how to use the online services of BPI Internet Banking. Access is available to any enrolled/ nominated accounts with the use of Internet enabled computer, approved browser and designated User ID and Password.

1.2 Accounts in BPI Internet Banking may be accessed seven (7) days a week, twenty four (24) hours a day. However, at certain times, some or all of Internet Banking services may not be available due to system maintenance. System downtime for maintenance could occur as early as 7PM (Philippine time).

Online transactions (such as an immediate fund transfer, bills payment or a check stop payment) initiated through Internet Banking before system downtime on a banking day shall be posted to my account on the same day. All Internet Banking transactions completed after this system downtime on a banking day or completed on a Saturday, Sunday or banking holiday, will be posted on the next banking day.

Our banking days are Monday through Friday, except for banking holidays.

2. SECURITY PASSWORD USAGE

The Bank, at its sole discretion, is entitled to act on the instructions received via Internet Banking. The Bank shall not be liable for acting in accordance with or based on the Internet Banking service requests and/or instructions through my Internet Banking account.


3. OTHER SERVICES

Clients will be notified from time to time of the new services introduced by the Bank for Internet Banking.


4. OTHER AGREEMENTS

4.1 The Bank and other members of the BPI Group of Companies as well as any of their officers and representatives are free and harmless, as well as indemnified, from any and all liabilities, claims, damages, suits of whatever nature, arising out of or in connection with the implementation of this arrangement, including any and all errors inadvertently committed, any computer-related errors resulting to the Bank's failure to effect any payment transaction that is undertaken via BPI INTERNET BANKING. The Bank will not be liable for any losses, resulting from circumstances over which the Bank has no direct control, including, but not limited to, the failure of electronic or mechanical equipment or communication lines or other interconnect problems, severe weather, earthquakes, floods or other such events.

4.2 All terms and conditions of existing savings/current account agreement(s) insofar as not inconsistent herewith shall remain in full force and effect.

4.3 Particular transactions, products and services are subject to specific terms and conditions agreed upon between me and the Bank, insofar as not inconsistent herewith, or that are applicable thereto from time to time, such terms and conditions shall take precedence.

4.4 For "AND/OR" joint accounts, it is hereby understood and agreed that all transactions to be made via BPI Internet Banking arrangement are deemed done with the consent of all the co-depositors.

4.5 This arrangement shall be governed by all applicable rules and regulations of the Banko Sentral ng Pilipinas (BSP).

4.6 The Bank may in the future impose charges on this arrangement within legal and regulatory limits.

4.7 Enrollment in BPI INTERNET BANKING shall be effective upon receipt of the Bank's confirmation of the activation of accounts in Internet Banking and shall remain in full force and effect until a written notice of its termination is received. The Bank may, however, at any time, terminate this arrangement without prior written notice of termination.

4.8 The Bank may modify, amend or revise the terms and conditions applicable to any of the services provided through BPI Internet Banking from time to time upon mailing, e-mailing or delivering a notice of the modifications, amendments or revised terms and conditions at the address shown on your account records and the revised terms and conditions shall correspondingly be effective. Continued use of the Internet Banking services, including Bills Payment service thereafter will constitute acceptance of the modifications and revised agreement. The Bank may send any notice, including, but not limited to, notifications of modifications via electronic mail. The Bank reserves the right to terminate this Agreement and the use of the Services in whole or in part at any time without prior notice.

5. OTHER AFFILIATE BPI INTERNET-BASED SERVICES

5.1 The INTERNET BANKING SERVICE of the Bank of the Philippine Islands (BPI) has or shall have other affiliate BPI INTERNET-BASED SERVICES.

5.2 Registration with BPI and subsequently availing of such other affiliate BPI INTERNET-BASED SERVICES is governed by the respective terms and conditions of the specific internet-based service availed.