Prepaid Cards | Express Cash | How to Renew/ Replace
| How to Renew /
Replace |
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| For Lost / Stolen Cards |
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| 1. |
Report your lost/stolen BPI Express Cash Card to
89-100 immediately. |
| 2. |
Claim reimbursements for unused value after 90
days via issuance of Manager's Check or issuance of a new card. |
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| For Expired Cards |
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| 1. |
Renew your card by calling 89-100 or by visiting
the branch where you purchased your card. (a fee of P100 will be
charged every month after the 121st day of card's expiry) |
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| For Damaged Cards |
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| 1. |
Report and surrender your damaged BPI Express
Cash Card to 89-100 or at the branch where you purchased your
card. |
| 2. |
Replacement card* can be claimed 5 days from
BPI's receipt of request. (*BPI will replace your card for FREE,
provided that the card has still its full original value and has
never been used. Otherwise, BPI shall issue a replacement card
with value equal to the remaining balance of damaged card less
the replacement fee.) |
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